As a Registered Service Manager, you will oversee the day-to-day operations of our supported accommodation services for 16–17-year-olds, ensuring compliance with Ofsted regulations and creating a safe, supportive environment for Young people. This role offers the opportunity to shape your team, manage multiple properties, and lead the company’s growth, making a real difference in the lives of young people.

Key Responsibilities:

Leadership & Management:

• Lead the supported accommodation team to deliver high-quality, person-centred support.
• Provide strategic direction and foster a positive, nurturing environment for young people.
• Recruit, train, and supervise staff, promoting a culture of excellence.

Regulatory Compliance:

• Ensure all services comply with Ofsted standards and other relevant legislation.
• Prepare for and lead Ofsted inspections, maintaining up-to-date documentation and practices.
• Address non-compliance promptly and implement corrective actions.

Service Delivery:

• Oversee the delivery of tailored support services and on call duties.
• Monitor service quality and implement improvements where needed.
• Ensure all YP have comprehensive Support plans and risk assessments.

Safeguarding & Welfare:

• Act as the designated safeguarding lead, ensuring robust policies and responding to concerns.
• Foster a safe, engaging, and supportive environment, encouraging participation in educational and social activities.

Stakeholder Engagement:

• Build and maintain positive relationships with YP, families, social workers, local authorities and external agencies.
• Represent the organisation in meetings and events, ensuring coordinated support for YP.

Financial Management:

• Oversee budgets and resources, ensuring financial sustainability.
• Manage budgets effectively and prepare reports for senior management.

Experience & Qualifications:

• At least 2 years of experience working with vulnerable young people in supported accommodation, residential care or similar settings (within the last 5 years).
• At least 1 year of experience in a leadership, management, or supervisory role within children’s services, supported accommodation or residential care with proven ability to lead teams and manage budgets.
• Qualification: Level 5 Diploma in Leadership for Health and Social Care or equivalent or willing to work towards.
• Knowledge: Strong understanding of Ofsted regulations, safeguarding, and compliance frameworks.
• Skills: Excellent communication, problem-solving, and organisational skills. Passionate about